How can I view my recorded videos?

The following methods are available to view/playback the videos recorded on your dashboard camera:
Dashboard Camera’s Screen – Directly playback on the dashboard camera by entering the playback mode using the “MODE” button.

Television – Output via HD Output to a HD enabled television

Computer – Unplug your SD or Mini SD card from dashcam and plug into your computer. You can view your videos from your computer or connect your camera to a computer with the supplied USB cable. The camera will enter into Mass Storage mode, which allows the camera to act as a USB Flash Drive.

 

Does the dash cam record when the vehicle is parked?

With power source supplied, it will start recording once motion is detected in or around the vehicle. The power supply from cigarette charger was designed differently by each car manufacturer. We recommend to test or check the user manual of your car for more details.

How do I disable audio recording?

Every device has an option to turn off audio recording. You must go through the setting options and set the voice recording option to off. Please refer to your device’s user guide available under support for each model.

How do I make the dash cam suction cup mounts stick?

Start with a clean dry surface. If the temperature of the suction cup is drastically different than that of the windshield it might cause the suction cup to lose its grip. If you need to, a little moisture might help it to seal firmly. Find your target on the windshield, press it on, and apply firm pressure to the center of the mount. What you are doing, and want to do, is to push all of the trapped air between the mount and the windshield out from behind the mount. Try not to let the mount slide (if it slides easily you might have used too much moisture) and keep firm pressure for about fifteen seconds.

Are thieves more likely to break into my car to steal the dash cam?

We advise, just like you would with any valuable items, that you take your dash cam down when your vehicle is left unattended. It is helpful if you carry a cloth in your car so that you can wipe the ring off from the suction cup. Some thieves may know that such a mark is from a dash cam and may try to break into your car.

How do I update the firmware on my dash cam?

1) Check the version on your specific dash cam (Please refer to manual or product page).

2) Download the latest version of the firmware.

3) Unzip the file.

4) Drag and drop the file onto the SD Card.

5) Delete the old version off of the SD card

6) Plug the SD card into the dash cam. It will take a few minutes to automatically update.